Privacy Policy for Barcelona888

What We Collect and When

When you use the contact form on this site, you submit your name, email address and any message you write. This information is collected at the moment you click send. The site also automatically records technical data each time you visit: your IP address, browser type, operating system, and the pages you view. These logs are generated by the web server without any action on your part.

Who We Share Data With

We share anonymous analytics data with service providers that help us understand site traffic. These providers act only on our instructions and are bound by contract to keep your information secure. We also share technical data with our hosting provider, who stores the site’s files and logs. Your personal information is never sold, rented, or traded to any third party for marketing purposes.

Why We Hold Each Type of Data

Contact form submissions are held so that we can reply to your enquiry, answer your question, or address any issue you raise. Without this data, we cannot respond to you. Server logs are kept to monitor the site’s performance, diagnose technical problems, and protect against malicious activity. They help us understand how visitors use the platform so we can improve it.

Cookies and What Happens If You Turn Them Off

This site uses cookies to remember your preferences and to analyse how the lobby is used. Some cookies are strictly necessary for basic functions, while others help us improve your experience. If you disable all cookies in your browser, you may still access the site but some features, such as remembering your language choice or keeping you logged in, will not work correctly.

How Long Records Are Kept

Contact form messages and the associated personal data are retained only as long as needed to resolve your enquiry. Once the matter is closed, the records are deleted promptly. Server logs are kept for a limited period, typically a few months, and then automatically erased. We do not hold any data longer than is necessary for the purposes described in this policy.

How to Request a Copy or Deletion of Your Data

If you wish to receive a copy of the personal data we hold about you, or if you want it to be deleted, please use the contact page on this site to send your request. We will respond within the timeframe required by Malaysian law. Your request must clearly state what you want. We may ask you to confirm your identity before processing the request. There is no charge for making a subject access request or a deletion request.

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